Emergency Eye Care in Victoria

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Accidents Happen—Let Us Help

Eye injuries or trauma to the eye area can be stressful and frightening. Your eyesight is precious, and anything that might put it at risk needs to be dealt with immediately.

Whether it's a knock from a stray ball during the game time or a splash of cleaning supplies at home, knowing where to turn for emergency support is crucial for adults and kids alike.

When an accident occurs, call our office right away. We can assess your situation and recommend the next steps, whether that be coming to see an optometrist or going directly to an emergency room.

If our office is closed, you should proceed to your nearest hospital.

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Types of Eye Emergencies

Common eye emergencies we can treat include:

  • Corneal abrasions (scratches)
  • Foreign objects stuck in the eye
  • Chemical splashes or burns
  • Infections like conjunctivitis (pink eye)
  • Flashes, floaters, or retinal detachment
  • Eye diseases

Symptoms That Might Mean an Eye Emergency

While most eye emergencies involve noticeable symptoms or trauma, other eye emergencies are not as obvious. Any sudden changes to your vision should be considered an eye care emergency.

Sudden onset of any of the following symptoms may also be indicative of an emergency:

  • Burning or stinging
  • Pupils that differ in size
  • Bulging eyes
  • Severe eye pain
  • Double vision
  • Redness or severe itching
  • Bruising or bleeding
  • Sudden headache
  • Discharge from the eye
  • Eyes not moving together

Call our office immediately should you experience any of these issues.

Eye Emergency Do’s & Don’ts

Eye emergencies can happen anywhere, whether you're at work, home, athletic events, or just hanging out. But you can make a difference by acting quickly and appropriately. Following first aid steps and contacting emergency care right away can lead to a positive outcome.

If you or a loved one experience an eye emergency, here are some do’s and don’ts to guide you:

Do’s

  • Do flush your eye with cold water in the event of chemical contact.
  • Do clean your hands before touching your eye.
  • Do lightly cover the eye without applying pressure.
  • Do seek immediate medical attention.
  • Don’t use tools anywhere near the eye area.
  • Don’t rub the eye or apply pressure of any kind.
  • Don’t try to remove any large foreign objects.
  • Don’t apply any medications, drops, or ointments.
  • Don’t remove contact lenses (except in the case of a chemical splash).

Visit Our Location

Find us on the corner of Douglas and Alpha, just north of the Mayfair Shopping Centre.

Our Address

  • 3196 Douglas Street
  • Victoria, BC V8Z 3K6

Contact Information

Our Hours

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Our Blogs

Ask the Doctor: Eyeglass fitting challenges with hearing aids

Ask the Doctor, Frames & Lenses

I am due for some new glasses, but I recently also got hearing aids. What features should I be looking for when I shop to avoid having problems with these two medical appliances competing for space on my head?  Answer: Accommodating both glasses and hearing aids is definitely a common fitting challenge, and there are […]

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June 2, 2025
Mayfair Optometric Clinic

Ask the Doctor: Lens materials for sunglasses

Ask the Doctor, Sun Glasses

With summer coming I have started looking for new sunglasses and I am unsure about what lens material is best for me. Why would I choose plastic over glass, for example? So, you’re planning to invest in new sunglasses! Protecting your eyes from ultraviolet radiation with good quality sunwear is a fantastic idea. Let’s talk […]

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May 30, 2025
Mayfair Optometric Clinic

Ask the Doctor: First Eye Exam

Ask the Doctor, Eye Care

Question: I have never had an eye exam before. What sort of tests can I expect at my first appointment? Answer: It’s completely understandable to have questions before your eye examination, especially if you’ve never had one before. Let me walk you through what a typical comprehensive eye exam might look like. We’ll start with […]

Read More…

May 30, 2025
Mayfair Optometric Clinic

I am due for some new glasses, but I recently also got hearing aids. What features should I be looking for when I shop to avoid having problems with these two medical appliances competing for space on my head?  Answer: Accommodating both glasses and hearing aids is definitely a common fitting challenge, and there are […]

Read More…

With summer coming I have started looking for new sunglasses and I am unsure about what lens material is best for me. Why would I choose plastic over glass, for example? So, you’re planning to invest in new sunglasses! Protecting your eyes from ultraviolet radiation with good quality sunwear is a fantastic idea. Let’s talk […]

Read More…

Dr. Taylor

Question: I have never had an eye exam before. What sort of tests can I expect at my first appointment? Answer: It’s completely understandable to have questions before your eye examination, especially if you’ve never had one before. Let me walk you through what a typical comprehensive eye exam might look like. We’ll start with […]

Read More…

Land Acknowledgement

We respect and acknowledge the lək̓ʷəŋən People, a subset of the Coast Salish, also known today as the Esquimalt and Songhees Nations, on whose territory we do our work. Our clinic recognizes the colonization, attitudes, and systems that have been put in place that have drastically altered Indigenous Peoples relationship with the land. 

We as a team recognize the importance of educating ourselves on the systemic oppression of settler generations that has greatly changed the lives of Indigenous Peoples. We place the utmost importance on reconciliation and will continue to aid in this effort however we can.

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